YOU let

Our Business

At YOU home, we understand the BUSINESS of letting. Whether you are a first time landlord, a portfolio investor or have developments to let, you already understand what is important to you and your business. It stands to reason that you want support from a like-minded company.

Our three fundamental principles of business are:

1. Quick tenant find. Ultimately, you want your properties let fast, at the highest rent, and to suitable tenants. After all, time is money and the quicker you find an acceptable tenant, the more money you will make. We can market your property within minutes of instruction and reference tenants within 24 hours.
2. Exemplary customer service. You want a knowledgeable agent who thinks just like you, for you - understanding every aspect of your needs and the marketplace.
3. Highly efficient administration. You want every aspect of your relationship with your agent to be professional and efficient. We think ahead.

YOUwant.co.uk

Our hottest property needs for tenants. If you are thinking of letting these types of properties please call us immediately on 01202 544500 for very special lettings rates.

Ensuring fast lets

We invest heavily in key areas and continuously innovate to ensure we achieve fast lets for our clients:

• Superior advertising, locally and on the internet.
• The most knowledgeable and experienced staff in the industry.
• State of the art IT systems and website.
• Highly efficient office procedures.
• A superb, modern Bournemouth town centre office.
• A London office.

Lettings Services

We offer three lettings services:

1. Tenant Find service - equivalent to half of 1 month's rent (min. £495)

   Speed is key. Innovative responsive advertising strategies and thorough fast administration procedures deliver suitable tenants quickly.

   Included FREE OF CHARGE for 'Tenant Find' Landlords is a comprehensive suite of Property Management Information to asist you in taking care of your own property, including:

   • Professional Inventory Services for inspections and check outs.
   • Landlord insurance services.
   • Local maintenance contractors.
   • Legal documents.
   • Administration forms and procedures.
   • Rent arrears procedures and example letters.
   • Tenancy deposit scheme options.

2. Rent Collection service - 7% of monthly rent

   For landlords who want to handle all tenant queries and maintenance issues themselves.

   We will implement our efficient office systems to ensure prompt payment of rent, chasing of unpaid rent, and fast transfer to you. The service includes:

   • Prompt rent collection.
   • Prompt chasing of unpaid rent.
   • Transfer of rent directly to your bank account.
   • Monthly statement.
   • Legal/eviction notices served.
   • Report to you at all key stages.
   • Mobile and office contact number for your personal letting agent.

3. Full Property Management service - 10% of monthly rent

   For landlords who want to have every aspect of their asset managed by professionals.

   In addition to everything in our Rent Collection service, the following is included:

   • Regular inspection visits to your property.
   • Organisation and management of all maintenance issues.
   • Settling of tradesmen accounts on your behalf.
   • Tenant deposit bond held by us under a deposit protection scheme.
   • Transfer of occupancy details to all utility companies.
   • Deduction of non-resident landlord tax, if required.

Finding your tenants

In addition to our extensive marketing, the service includes:

• Stringent tenant referencing procedure.
• Additional referencing of guarantors, if required.
• Production of Assured Shorthold Tenancy Agreement.
• Issuing tenant with relevant legal notices.
• Set up of standing order for rent.
• Tenant sign up.
• Deposit bond and first month's rent collection.
• Tenant property check-in.
• Preparation of a detailed inventory / condition schedule (charged extra).
• Statement preparation and funds remittance.
• Reporting to you at all key stages and mobile and direct contact details of your personal lettings agent.